LeadMe

LeadMe now with improved performance

LeadMe inside a Lumination Learning Lab now has a new update available to users. This update includes improvements to the QA tool for Lab installations and improved performance within the Lab.

Features

Improved Performance

LeadMe now has improved performance inside a Lumination Learning Lab. Now offering reduced load on station and minimizing of VR processes so your Lab can run better.

QA Tool Upgrades

The QA Tool now offers additional tests when installing a Lumination Learning Lab. This will make it quicker for LeadMe to be installed in a Lab.

Support Update

For Labs not connected to the internet the ‘Submit a Ticket’ option in troubleshooting has been disabled. Users will need to log support tickets via the Support section on the website.

Remote Configuration

LeadMe now offers remote configuration for our IT Support team. This allows LeadMe to be set up remotely.

Fixes

A bug is now fixed that would cause LeadMe to crash when the software restarted.

Help & Support

Service Portal

View and keep track of your support requests with our Customer Service team.

Knowledge Base

Troubleshoot your issue quickly by accessing guides and viewing answers to frequently asked questions.

Support Tickets

Lodge a support ticket with our Customer Service team.